WHAT CAN YOU DO ABOUT BAD REVIEWS POSTED ABOUT YOUR BUSINESS OR YOU?
Malicious, False Complaints Are A Dime A Dozen.
That Does Not Make Them True
ONE CLICK SMEARS
How to spot malicious, false reviews
CONSIDER THE AUTHOR and THE SOURCE
If the comments are anonymous, they are probably lies
If the web site only lists public complaints, the comments are usually posted by malicious people and not to be trusted.
There are numerous web sites which purport to "expose" businesses. These sites permit anyone to post anything and they publish it. Holding them responsible is just not practical hence not possible.
They thrive because people love malicious gossip.
Anyone can post lies about anyone or any business on the Internet and there is nothing the target can do. Once posted, these lies live forever.
These poison pen posters are beyond the reach of the courts.
Use your judgment. When you see an attack on a web site, or a business, ask yourself why the poster published it.
If the complaint is anonymous, do not believe it
There is nothing anyone can do to prevent disgruntled customers , who are often deadbeats, professional whiners , n'er do wells, and poison pen writers from posting defamatory, deranged comments about anyone or any business.
There are countless "review" sites which post any comment from anyone on their site with no regard to the truth or the facts. Once something is posted on the Internet, it tales on its own life and can never be removed.
Contacting these review farms is hopeless. They do not respond.
Suing them is too expensive and too difficult and probably hopeless.
These review sites live off defamation.
Maybe in time legislation will catch up with the review farms owners, but in the meantime, we are all stuck with the harm some mentally disturbed person can do just by posting a false review of a legitimate business.
The web makes it too easy for anyone to denigrate a business.
Ex-employees, disgruntled customers and often competitors, post fake reviews and malicious comments on-line.
Google and the other search engines duly report these sites and list them in search results. It is not the function of the search engines to censor or judge sites. They just post what is there regardless and that is how it should be.
No search engine can or should evaluate the content of a web site. They merely report what is there, true or not. The harm this does is forever.
Once posted a comment spreads around the net and can never be removed.
THE TRUTH SELDOM
CATCHES UP WITH A LIE
MALICIOUS, INACCURATE INTERNET REVIEWS ARE EVERYWHERE
Legitimate companies cannot respond to lies, false accusations and defamatory reviews without attracting more false negative publicity.
Companies cannot keep suing these malicious web sites, The costs are prohibitive. They are also often in a different country.
USE YOUR COMMON SENSE. LEGITIMATE COMPANIES DO NOT KNOWINGLY SCAM CUSTOMERS.
For every deranged customer, most companies have hundreds or thousands of happy satisfied customers.
Legitimate companies stay in business by providing valuable services or products.
Companies are plagued by false criticism, digital shoplifters, thieves, deadbeats and disgruntled customers who live to file complaints.
Online companies are plagued by digital shoplifters. People who order merchandise on-line and then file false complaints trying to get money back. When refused they resort to defamatory posting and these are common.
BEWARE OF COMPANIES THAT PROMISE TO REMOVE BAD POSTINGS.
THEY ARE FRAUDS AND CAN DO NOTHING MUCH TO REMOVE BAD REVIEWS.
One has to wonder if they post the bad comments and then try to get a removal fee from their victim?