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BC LAW SOCIETY
DOES NOT PROVIDE LAWYER REFERRAL SERVICES
Law Society of British Columbia
845 Cambie Street
Vancouver, BC V6B 4Z9
Tel: (604) 669-2533,
Fax: (604) 669-5232.
Toll-free in B.C. 1-800-903-5300.
"As the regulators of lawyers, the Law Society must remain objective and therefore cannot provide referrals" BC Law Society
An Annual Report of the BC Law Society stated:
"Over half of the complaint files were closed because lawyer misconduct or incompetence was not established after investigation. While these complaints may not establish lawyer misconduct, many do reflect poor service.
EXCUSES, not results
The Law Society's current regulatory model does not adequately address service quality complaints, and the Society is reflecting on possible new approaches.
Law firms could prevent clients from ever turning to the Law Society with these types of complaints by adopting practices that emphasize good client service and providing remedies to clients who are dissatisfied."
HISTORY OF COMPLAINTS AGAINST BC LAWYERS
There are about 8330 practicing lawyer/members of the British Columbia Law Society
Complaints against BC lawyers run about 1500 a year.
This is indicative of a general dissatisfaction with the service being provided. In private industry, complaint levels this high would cause heads to roll.
However, of all the complaints received only about ten percent will ever get as far as a discipline hearing in British Columbia.
The rest will be dismissed or closed at the preliminary stages
can be obtained here. It is on the Society's web site.
Use and read the Code of Professional Conduct for the Law Society of British Columbia to help organize your complaint.
It is better if you can say that the lawyer violated rule # xxx by doing what she did or did not do.
This organizes your material and shows you have done your homework.
HINT: Keep your complaint calm and rational. Avoid name calling, abuse and threats. Try to stick to the facts and avoid all emotion. It isn't easy, but it is smart
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