Consumer Affairs Offices

Below is contact information for consumer affairs offices across the country. Staff in these offices can help you with any consumer problem... yeah right!!

Federal Government

Office of Consumer Affairs
Industry Canada
235 Queen St
Ottawa ON K1A 0H5
Fax: (613) 952-6927
E-mail: oca.strategis@ic.gc.ca
Web site: Office of Consumer Affairs

Competition Bureau
Industry Canada
50 Victoria Street
Hull QC K1A 0C9
Tel.: (819) 997-4282
Toll Free: 1-800-348-5358
TDD: 1-800-642-3844
Fax: (819) 997-0324
E-mail: compbureau@ic.gc.ca
Web site: Competition Bureau

Provincial Governments and Territorial

Newfoundland and Labrador

Trade Practices and Licencing Division
Department of Government Services and Lands
2nd Floor, Confederation Building West Block
PO Box 8700
St. John's NL A1B 4J6
Tel.: (709) 729-2600
Fax: (709) 729-3205
Web site: www.gov.nf.ca/gsl/cca/tpl/default.stm

Nova Scotia

Service Nova Scotia and Municipal Relations
PO Box 2502
Halifax NS B3J 3N5
Tel.: (902) 424-5200
Toll Free: 1-800-670-4357
Fax: (902) 424-0720
Web site: www.gov.ns.ca/snsmr

Prince Edward Island

Consumer, Corporate and Insurance Division
Office of the Attorney General
4th Floor, 95 Rochford Street
PO Box 2000
Charlottetown PEI C1A 7N8
Tel.: (902) 368-4550
Toll Free: 1-800-658-1799
Fax: (902) 368-5283
Web site: www.gov.pe.ca/oag/ccaid-info/index.php3

New Brunswick

Consumer Affairs Branch
Department of Justice
440 King Street, suite 649
PO Box 6000
Fredericton NB E3B 5H1
Tel.: (506) 453-2682
Fax: (506) 444-4494
Web site: www.gov.nb.ca/justice

Quebec

Office de la protection du consommateur
Room 450, 400 Jean-Lesage Boulevard
Québec QC G1K 8W4
Toll free: 1-888-672-2556 (Quebec only)
Web site: www.opc.gouv.qc.ca

Ontario

Ministry of Consumer and Business Services
32th Floor, 250 Yonge Street
Toronto ON M5B 2N5
Tel.: (416) 326-8800
Toll Free: 1-800-889-9768
Fax: (416) 326-8665
TTY: (416) 325-3408 or Toll free 1-800-268-7095
E-mail: cbsinfo@cbs.gov.on.ca
Web site: www.ccr.gov.on.ca

Manitoba

Consumer and Corporate Affairs
Manitoba Finance
Consumers' Bureau
302 - 258 Portage Avenue
Winnipeg MB R3C 0B6
Tel.: (204) 945-3800
Toll Free: 1-800-782-0067
Fax: (204) 945-0728
E-mail: consumersbureau@gov.mb.ca
Web site: www.gov.mb.ca/cca/consumb

Saskatchewan

Consumer Protection Branch
Saskatchewan Department of Justice
5th Floor, 1919 Saskatchewan Drive
Regina SK S4P 3V7
Tel.: (306) 787-5550
Toll Free: 1-888-374-4636 (Saskatchewan only)
Fax: (306) 787-9779
E-mail: consumerprotection@justice.gov.sk.ca
Web Site: justice.gov.sk.ca

Alberta

Alberta Government Services
Consumer Services Branch
Tel.: (780) 427-4088 (Edmonton and area)
Toll Free: 1-877-427-4088 (Alberta only)
E-mail: government.services@gov.ab.ca
Web site: www.gov.ab.ca/gs

British Columbia

Victoria office:
5th Floor
1019 Wharf Street
Victoria BC V8W 2Y9

Burnaby office:
419 - 4940 Canada Way
Burnaby BC V5G 4K6

Busines Pratices and Consumer Protection Authority of British Columbia
Tel.: (604) 320-1667
Toll free: 1-888-564-9963
Fax: (250) 920-7181
E-mail: info@bpcpa.ca
Web site: http://www.bpcpa.ca

Yukon

Department of Community Services
Consumer and Safety Services
PO Box 2703
Whitehorse YK Y1A 2C6
Tel.: (867) 667-5111
Toll Free: 1-800-661-0408
Fax: (867) 667-3609
E-mail: consumer@gov.yk.ca

The Andrew Philipson Law Centre
2130 - 2nd Avenue
Whitehorse YK Y1A 5H6
Tel.: (867) 667-5111

Northwest Territories

Consumer Services
Community Operations Programs
Municipal and Community Affairs
Room 500, 5201 - 50th Avenue
Yellowknife NWT X1A 3S9
Tel.: (867) 873-7125
Fax: (867) 920-6343
E-mail: mgagnon@maca.gov.nt.ca
Web site: www.maca.gov.nt.ca

Nunavut

Consumer Affairs
Community Government and Transportation
PO Box 440
Baker Lake NU X0C 0A0
Tel.: (867) 793-3303
Toll Free: 1-866-223-8139
Fax: (867) 793-3321